AboutAirgentic
Transforming how customers connect with sales and support through conversational AI that navigates complex information with precision and care.
Our Vision
We believe in a future where smart AI agents handle customer interactions with precision and care. Our goal is to make that future practical, governed, and available to every organisation that serves people through a website.
Our Journey
Founded in 2020, Airgentic has rapidly evolved, leveraging foundational technology developed during its early days. In 2024 we launched our specialist-agent platform for public websites — grounded answers, human override, and deep customer insights included.
Now, we're working closely with our customers to help them reduce costs and find new ways to grow their revenue.
The Founders
Brett Matson – CEO & Co-Founder
With a career in search technology, Brett played a pivotal role in the development and global success of the Funnelback search platform. He brings deep expertise in information retrieval, product, and customer-facing AI.
Archie Hooper – Co-Founder
Archie brings strong business acumen, energy, and a wealth of experience from across the tech sector. His strategic insight helps Airgentic grow with customers who need practical outcomes, not AI theatre.
Our Technology
The Airgentic platform is powered by a state-of-the-art question-answering engine, featuring a hybrid search ranking system, task-specialist agents, human override controls, and privacy-aware retention — all designed for public websites and secure intranet services.
Why Airgentic?
We’re not just building AI – we’re crafting intelligent conversational agents that transform customer service. With a commitment to accuracy, governance, and real-world deployment, we help teams answer faster without losing control.
Join us on this journey to reshape the future of customer service and sales engagement.
Still have questions?
Ask our AI — get cited answers about Airgentic and how we work.