Task-Specialist Agents
Go beyond conversational AI—deploy specialists that search, reason, and transact.
Airgentic isn’t just conversational search. It’s an agentic platform that lets you spin up purpose‑built AI agents, route enquiries to the best specialist, and complete tasks end‑to‑end—with full governance and control.
Why agentic beats conversational search
Typical chatbots answer questions. Agentic platforms compartmentalise skills and knowledge so large‑language models can take on a far wider range of in‑depth roles—each with its own instructions, data access, and success criteria. Airgentic leads this shift with a framework built for safety, transparency, and measurable outcomes.
One platform. Many specialists. Outcomes, not just answers.
What Airgentic delivers
Unlimited specialist agents
create as many as you need for products, services, geographies, or workflows
Smart routing
enquiries are automatically matched to the agent best equipped for the task
Autonomy with judgment
agents decide when to engage, when to search, and when to transact
Deep control
full access to agent prompts in the admin console; version, test, and pin behaviour
Nuanced instructions
specify how to complete tasks, how to lead the conversation, and what to ask next
System integrations
secure connectors to your data and services so agents can read, write, and act
Governance & visibility
guardrails, source scoping, audit logs, and human override on demand
How it works
Design specialists
Define the job‑to‑be‑done, success signals, guardrails, and data sources. Give each agent tailored prompts and procedures.
Connect systems
Grant scoped access (read/write) to CRMs, CMSs, product catalogs, maps, scheduling, payments, and more.
Route & respond
Incoming enquiries are classified and routed to the right specialist. Agents can collaborate—handing off or requesting help when needed.
Answer → Action
Agents cite sources for credibility, then drive the next step: bookings, lookups, lead capture, orders, support tickets.\
Measure & improve
Use the Insights Dashboard to track outcomes, sentiment, and gaps. Update prompts and pinned behaviours safely.
Example agents (ready‑to‑adapt)
Realtime Flight Arrivals (airport)
pull live ETA/stand info; answer ‘meet & greet’ logistics; escalate disruptions
Store Finder
Google Maps integration to surface nearest stores, hours, and directions
Product Comparison
compare models/specs side‑by‑side and recommend the best fit
Online Sales
have open‑ended discovery conversations, map needs to options, and recommend the optimal product
Lead Capture
collect contact details with consent; push to CRM with attribution
Compatible Products
find parts/accessories that fit a specific model or serial
Rubbish Collection Schedule (councils)
address‑level bin day lookup with holiday changes
Admin control without guesswork
Full prompt access
view/edit the exact prompts that drive each agent
Policies & scope
set source approvals, tone rules, escalation conditions
Pinned answers
override or schedule responses during events and outages
A/B & versioning
test variations and roll back safely
When agents take action
Agents follow your rules to decide:
Engage
continue the conversation to clarify requirements
Search
retrieve fresh information from approved sources
Transact
execute actions (e.g., create ticket, place order, book appointment) with citations and confirmations
Integrations
- Data & content: CMS, product catalogs, knowledge bases, PDFs
- Operations: CRM, ticketing, payments, scheduling, inventory
- Maps & logistics: Google Maps, geocoding, routes, store hours
- Search & retrieval: Elastic + hybrid vector, sitemaps, APIs
- Security: role‑based permissions, audit logs, regional residency options (AU/NZ)
FAQs
How many agents can we run?
As many as you need. Agents are lightweight and governed centrally.
Can multiple agents collaborate in one session?
Yes. Agents can hand off or co‑pilot behind the scenes, with transcripts for review.
Who writes the prompts?
You can. We provide best‑practice templates and full prompt access in the admin console.
How do you keep answers accurate?
Agents cite approved sources and respect guardrails. Sensitive actions require confirmations and are fully auditable.
Will this replace our chatbot?
It will upgrade it—from a single generalist bot to a fleet of accountable specialists.
Get started
Ready to see Airgentic on your site?
Still have questions?
Ask our AI — get cited answers about task-specialist agents, workflows, and automation.