Voice Agents
Hands‑free, human‑like support—just speak.
When typing isn’t ideal, Airgentic Voice Mode lets customers talk to your AI agents naturally. It’s fast, empathetic, multilingual, and built for the real world.
The problem:Why this matters
Not every situation suits a keyboard. Customers still deserve accurate, trustworthy answers—without friction.
- Field workers on mobile devices need eyes‑up, hands‑free help
- Accessibility needs can make typing difficult or impossible
The solution
Airgentic offers a native voice experience for interacting with task‑specialist AI agents. **Why native voice matters**
No transcription bottleneck
speech isn’t converted to text; the audio signal is processed directly by a state‑of‑the‑art voice LLM, delivering faster, more accurate responses
Empathetic by ear
the AI can hear tone and emotion and respond appropriately
Natural interruptions
simply speak over the AI to interject, clarify, or change directions—just like a human conversation
Built for complex, real‑world tasks
Vision + Voice
the agent can talk you through diagrams and tables inside PDFs while you view them
Procedural guidance
step‑by‑step instructions with one step at a time pacing; pause, repeat, or ask follow‑ups anytime
Multilingual
speak and hear answers in many common languages
What the experience looks like
- Clear mic status indicators show when your microphone is active
- Visual cues confirm when the AI is speaking and when it’s listening
- Transcript snippets and source citations remain available for verification
Governance & quality
Recorded sessions
all voice conversations are logged in the Insights Dashboard and can be played back by authorised admins for QA
Privacy & controls
retention windows, role‑based access.
Guardrails
the same safety classifiers that protect text mode also apply to voice
Seamless deployment
Voice Mode can be added to existing Airgentic services with minimal setup. Choose who sees the voice option (e.g., mobile users, certain pages, or authenticated roles).
Example use cases
- On‑site technician asks, “Walk me through recalibrating the F130,” and the agent reads steps aloud with references to the exact manual sections
- Resident services: “When’s my next recycling pickup?”—voice reply with address‑aware schedule, plus an option to send details by SMS/email
- Retail associate: “Compare the 300 vs 350 models for towing,” with a spoken summary and links to specs
FAQs
How accurate is voice mode compared to text?
Native voice models process audio directly, improving speed and accuracy versus speech‑to‑text pipelines.
Can users interrupt or barge‑in?
Yes—talk over the AI to interrupt. The system will pause and adapt.
Is it multilingual?
Yes—support for many common languages in both understanding and speech.
How are recordings handled?
Conversations are stored according to your retention policy and are accessible only to authorised roles via the Insights Dashboard.
What does it cost?
Voice Mode uses native voice LLMs; additional usage charges may apply.
Get started
Ready to see Airgentic on your site?
Still have questions?
Ask our AI — get cited answers about voice agents, speech, and phone-based support.